As a Home Service Specialist (HSS) you will be responsible for the processing of loans approved by an Underwriter or an automated decisioning system within designated signing authority limits. You will be responsible for clearing conditions and issuing changes to the terms on previously approved loans.
The Home Service Specialist will be responsible for but not limited to verifying conditions of approval which may include customer income/assets documentation. In addition you will resolve routine title issues including, but not limited to the following: vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens reconveyances; may processes subordinations; resolves appraisal disputes; depending on channel, may coordinate closing activities.
You will also be required to maintain a high level of customer service by being proactive in communication with customers, may include banking center associates, realtors, etc. The HSS will be the focal point of communication with customer and sales force in the closing process of the loan.
***This role can be filled at the HSS II, or III level based on the applicant's prior mortgage loan processing experience.
Shift: 1st shift (United States of America)
Hours Per Week: 40
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