We're passionate about helping people and businesses prosper and we strive to be simple, personal and fair in everything we do. That’s why we’ve built a culture of respect, where everyone is empowered to keep their promises and go above-and-beyond for our customers, colleagues and the communities we serve.
As a Personal Banker your main responsibilities will be:- Making banking simple, personal and fair, by offering straightforward services, supported by a great range of products.- Putting our customers first to provide a great service every time.- To provide customers with impartial informed guidance on our full range of products and services available to them.- Building meaningful relationships with our customers, and working with colleagues to look after their day-to-day and long-term needs.- Identifying ways to improve our overall customer journey.
Working shift pattern: Monday-Saturday 35 hours/week
Minimum skills and experience required:- Excellent communication and listening skills- The motivation to deliver outstanding customer experiences- Ability to work proactively and manage workload effectively- Proven experience of performing in a goal orientated environment working towards own and team deliverables.- Experience in a customer-focused environment- The ability to work well as part of a high-performing team- Strong numerical and computer skills, to work in a highly regulated environment
For your commitment and success, Santander offers a competitive basic salary with a distinct career development opportunity. In addition to your salary and bonus, we offer you a benefits package that’s flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.
Other Santander benefits include:- Pension with generous contributions from Santander.- 25 days' holiday plus bank holidays, with the option to purchase up to 5 contractual days per year.- Voluntary healthcare benefits at discounted rates such as Private medical insurance, Dental insurance, Healthcare Cash Plan and Health assessments.- 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more.- Benefits supporting you and your family, such as Childcare vouchers, voluntary Life assurance and Critical illness cover.- Company car if you drive more than 8,000 business miles per year.- Access to an All Employee car scheme.- Excellent employee recognition schemes -be recognised for demonstrating great behaviours.- Share in Santander’s success by investing in our Sharesave and Partnership shares plans.- Support your favourite causes through charitable giving and our community partnerships.
Location: High Holborn.
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