Personal Banker - High Holborn

Full time
£19,000 - £23,000 a year
uk 17/04/2018   Full time £19,000 - £23,000 a year

We're passionate about helping people and businesses prosper and we strive to be simple, personal and fair in everything we do. That’s why we’ve built a culture of respect, where everyone is empowered to keep their promises and go above-and-beyond for our customers, colleagues and the communities we serve.

As a Personal Banker your main responsibilities will be:
- Making banking simple, personal and fair, by offering straightforward services, supported by a great range of products.
- Putting our customers first to provide a great service every time.
- To provide customers with impartial informed guidance on our full range of products and services available to them.
- Building meaningful relationships with our customers, and working with colleagues to look after their day-to-day and long-term needs.
- Identifying ways to improve our overall customer journey.

Working shift pattern: Monday-Saturday 35 hours/week

Minimum skills and experience required:
- Excellent communication and listening skills
- The motivation to deliver outstanding customer experiences
- Ability to work proactively and manage workload effectively
- Proven experience of performing in a goal orientated environment working towards own and team deliverables.
- Experience in a customer-focused environment
- The ability to work well as part of a high-performing team
- Strong numerical and computer skills, to work in a highly regulated environment

For your commitment and success, Santander offers a competitive basic salary with a distinct career development opportunity. In addition to your salary and bonus, we offer you a benefits package that’s flexible and allows you to be in control, as well as all the policies, tools and guidance to support you.

Other Santander benefits include:
- Pension with generous contributions from Santander.
- 25 days' holiday plus bank holidays, with the option to purchase up to 5 contractual days per year.
- Voluntary healthcare benefits at discounted rates such as Private medical insurance, Dental insurance, Healthcare Cash Plan and Health assessments.
- 24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays and much more.
- Benefits supporting you and your family, such as Childcare vouchers, voluntary Life assurance and Critical illness cover.
- Company car if you drive more than 8,000 business miles per year.
- Access to an All Employee car scheme.
- Excellent employee recognition schemes -be recognised for demonstrating great behaviours.
- Share in Santander’s success by investing in our Sharesave and Partnership shares plans.
- Support your favourite causes through charitable giving and our community partnerships.

Location: High Holborn.