Private Banking Operations Director

Full time
uk 10/04/2018   Full time
As Private Bank & Overseas Services we strive to provide the right solutions for our diverse clients through our international network of specialists, located in vibrant financial hotspots around the world. Together we serve 10 different client segments to whom our businesses offer a wide range of products and services.
The Private Bank supports HNW, UHNW and Family Office banking, investment and credit needs through a dedicated Private Banker and team of investment and wealth specialists. With offices in the United Kingdom, Ireland, Monaco, Switzerland, India and Dubai, the Private Bank offers our international client base access to a fully bespoke service. The business is high growth and significantly invested in delivering high touch personal services and creative client solutions with access to the Corporate and Investment Bank. More complex products are available through the Private Bank; including structured credit and derivative margin trading, direct access to trading desks for equity and FX forwards.
Our Overseas Services business provides banking, credit, cash management and investment expertise to our clients through a value adding relationship-led service, product specialists and digital channels. Operating from London, Jersey, Guernsey, Isle of Man, Glasgow and Dubai we directly serve eight client segments of Fiduciaries, Family Offices, Captives, Funds Administrators, Corporates, Premier Global, Local Business and Local Premier & Retail, together with supporting the booking of HNW and UHNW clients onto our Jersey and Isle of Man platforms.
Overall Purpose Of Role
The purpose of the role is to lead the Private Bank and Investment Operations teams across Barclays. The role holder will have direct responsibility for managing the operations team for the following jurisdictions in:
  • PB Switzerland
  • PB India
  • PB Jersey, providing investment knowledge and support
  • PB UK, managing the service delivery oversight into PB UK
The Head of Private Bank and Investment Operations will have a strong background in financial market transactions and onboarding practices and will be responsible for ensuring the smooth running of the following activities:
  • Client Due Diligence
  • Account Opening
  • Banking / Payments Services
  • Credit Operations
  • Stock exchange Settlement & Transfers
  • Corporate Actions processing
  • Derivatives and complex products – settlement and life cycle events
  • Operational and Tax reporting requirements related to French, OECD and US requirements
For each of the above the role holder will be expected to build relationships with the local and global teams and interact effectively and professionally with the Front Office and all key stakeholders as well as leveraging experience and expertise of other regional Private Bank Operations Teams.
The role holder will be expected to act as Accountable Executive on key regulatory change initiatives supporting the Head of W&I and PB&OS Operations to ensure effective project delivery in PB&OS.
The role holder will also have to interact with Barclays Shared Services for outsourced activities ensuring smooth and appropriate handling in line with internal agreements and distribution of responsibilities. In addition the role holder will be responsible for driving the alignment of processes and controls across the onshore and offshore platforms supporting the International Private Bank.
The role holder will provide MI and reporting as required to both local and functional governance and oversight meetings to demonstrate the controls, processes and service levels implemented in the Private Bank are functioning correctly.
The role holder will have considerable experience in managing LEAN and automation programs ideally in a company that uses the Avaloq Banking System.
The role holder will be responsible for managing the Private Bank Operations budget in line with the central strategy. set by the Head of W&I and PB&OS Operations ensuring appropriate escalation of any adverse trends in costs or FTE.
Location: London or Jersey