Personal Lending Officer

Full time
hong-kong 10/04/2018   Full time
Hang Seng's Personal Lending business offers a full spectrum of personal loan products and services to customers, including Installment Loan, Tax Loan, Revolving Loan and overdraft. Our team develops product strategy, product propositions and pricing strategy for unsecured personal lending products while providing business direction to aggressively grow the product portfolio. With growing business, we are currently seeking high caliber professionals to join our department as Personal Lending Officer.
Principal responsibilities
  • Assist the team to develop and execute personal loans’ acquisition, portfolio and channel management programs to grow the Bank’s market share and profitability.
  • Provide program support, e.g. compile business reports, sales process monitoring, UAT, etc.
  • Keep track of market situation and perform portfolio analysis to support formulating business strategies.
  • Monitor the performance of channels / sales teams and evaluate relevant programs results.
  • Provide general support and support administrative work of the team and assist in ad-hoc project.
  • University degree or Diploma in a related discipline or other relevant qualifications.
  • Minimum of one years' banking experience, with exposure to consumer lending is an advantage.
  • Self-motivated, detail conscious and able to work independently with positive work attitude.
  • Strong team orientation, with good communication and interpersonal skills.
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes.
  • Proficiency in both English and Chinese.
  • Proficiency in MS Office, including MS Excel and MS Acces.
Candidates with less experience will be considered for the position of Assistant Personal Lending Officer.