Quote Originally Posted by Andrew View Post
It was the right decision to cancel this fee. Also it may have come at a point too late, the damage to their brand has already been done and many people have transfered their account to another bank. Do you think the damage has already been done or is Bank of America going to be able to save their image?
The damage has already been done to the business image of Bank of America. It was right of them to cancel this fee in light of all the controversy surrounding this fee. If Bank of America were to go through with this then other large banks would follow too.